(ICLMA's 2011 survey results is now available!!!)
Every year, ICLMA survey's the independent concierge industry. This year we had a great turn out as 264 concierge from 22 countries participate. The survey included 48 questions and covered a lot of data. Some questions included ...
- What currency do you primarily use in your business
- How many years has your company been in operation?
- Where they are located and how they operate.
- Are they a local, national or international company?
- Do they offer individual, corporate or lobby concierge services?
- What was their first year gross income? Did they show a profit?
- How much capital did they invest?
- How many clients did they have in the first year? In the second?
- How many years did it take to be profitable?
- How do you staff your company?
- Who are your clients?
- What do you charge?
- How many client requests do you handle per week?
- Do you work with vendors? If yes, how?
ICLMA MEMBERS: If you are a member of ICLMA, the report is free and can be found in the members-only library. Just log into our website and visit the library to see the survey results.
PRESS: If you are a member of the press, please contact Katharine Giovanni at Katharine@iclma.org.
For everyone else, there is a nominal charge of $25 to purchase the report. Please allow 48 hours for us to process the request and email you the report.
2011 Concierge Industry Survey Results - $25 USD
STUDENT DISCOUNT: ICLMA offers a student discount of $10. To qualify, simply fax us the attached form, include a copy of your student ID and your credit card details and send it to us. We'll email you the report as soon as we receive it.
