Katharine C. Giovanni, CCS
Chairman of the Board

Katharine is president and co-founder of Triangle Concierge, Inc., one of the world's leading concierge consulting and training companies. She is an International Concierge Training Expert, Award Winning Author, speaker and consultant.

Katharine is the founder of ICLMA and manages the day-to-day operations of the association headquarters located in North Carolina.

Jackie Farley, CCS
Vice President of Education

Email: jackiefarley@yahoo.com

Jackie is the C.E.O. of Wise Women Incorporated in Norman, Oklahoma as well as an Adjunct Professor in Liberal Studies and Women’s Studies at the University of Oklahoma.   

Angel Wilder
Vice President of Finance and Administration

Email: angel@ecsuniversitytraining.com

Angel Wilder, who received a degree in Entrepreneurship from Fullerton College in Southern California, has been operating Angel At Your Service since 1998.  She has also extended her help to those in the errand and concierge industry, including the United States, Canada, Australia, Aruba, Croatia, Singapore, Ireland, Puerto Rico, England, and many other countries, with her various products and training services. Angel is one of the original members of the association.

Valerie Alvarez
Vice President of U.S. Membership

Email: valerie@valeriea.com

Valerie Alvarez is an independent Personal Assistant, her introduction and company are one in the same. Since 2005, she has been working as a Personal Assistant for various clients throughout the San Francisco Bay Area, ranging from High Profile Athletes, Entrepreneurs, Prominent Families, as well as, busy individuals and on-the-go families who just need the extra help to project manage and relieve them from their To-Do List. 

Mariella MacLeod
Vice President of International Membership

Email: mariella@dickory-dock.com

Mariella has been running Dickory Dock Lifestyle Management in Glasgow in the UK for the past 4 years and was one of the first to offer this service in Scotland. She had a long career in this voluntary organisation from member of the Board to President of JCI Malta in 1999 and 2000 to Vice President International of JCI in 2001 when she was assigned to the countries of Germany, Luxembourg, Spain, Monaco and Andorra. Her last role in JCI was to serve as Aid-de-camp to the JCI World President in 2005. She is a Senator of JCI.