|
|
Katharine C. Giovanni, CCS
Founder & Chairman of the Board
Email: Katharine@ICLMA.org
Katharine is an award-winning author and the world’s leading concierge trainer and consultant.
Katharine is the founder of ICLMA and manages the day-to-day operations of the association headquarters located in North Carolina.
She is also President and Co-Founder of Triangle Concierge, Inc., one of the world's leading concierge consulting and training companies. Katharine is one of the founders of the concierge industry and is the most sought out concierge trainer in the world. She has trained thousands of concierge from over 45 countries around the world.
|
|
|
Jackie Farley, CCS
Wise Women Incorporated
Email: jackiefarley@yahoo.com
Jackie is the C.E.O. of Wise Women Incorporated in Norman, Oklahoma as well as an Adjunct Professor in Liberal Studies and Women’s Studies at the University of Oklahoma.
|
|
|
Mariella MacLeod, CCS
Dickory Dock Lifestyle Management
Email: mariella@dickory-dock.com
Mariella has been running Dickory Dock Lifestyle Management in Glasgow in the UK for the past 4 years and was one of the first to offer this service in Scotland. She had a long career in this voluntary organisation from member of the Board to President of JCI Malta in 1999 and 2000 to Vice President International of JCI in 2001 when she was assigned to the countries of Germany, Luxembourg, Spain, Monaco and Andorra. Her last role in JCI was to serve as Aid-de-camp to the JCI World President in 2005. She is a Senator of JCI.
|
 |
Joyce Bryant
Bryant Concierge, Inc.
Email: JoyceBryant@BryantConcierge.com
Joyce formerly worked in corporate America as a Regional Director of customs assisting business to import and export goods in and out of the United States, South America, Africa and the Middle East. She traveled every other week and loved every minute of it - teaching, managing people and projects, negotiating with government officials, and finding ways to streamline the work while reducing costs, but had no time for herself.
She was in Brazil when she remembered that she had forgotten to submit an important tax document; that cost her hundreds of dollars in increased tax assessment on her house. She found that others were also too busy to take care of what was important to them. So she decided to make a difference.
Joyce studied under the premiere concierge trainer in the United States, Katharine and Ron Giovanni of Triangle Concierge and then took her problem-solving skills and desire to get the job done into the concierge industry. She now runs Bryant Concierge Inc.
|
To see our international networking circle leaders, please click here
