CERTIFIED CONCIERGE SPECIALIST PROGRAM (CCS)

The ICLMA Board of Directors have voted to adopt the Certified Concierge Specialist program.  The certification program has been designed to recognize those individuals who understand professionalism is more than joining an association.  In order to attain and retain the CCS designation, one must meet the specific criteria set forth in the certification document.

We are committed to the concept that professionalism is a continuing process that sets the professional and ethical standards for our industry.  As evidenced by the requirements, we greatly value continuing education and community involvement and encourage association participation that will continue to build our worldwide member base.  Attaining the designation as a Certified Concierge Specialist will indicate a member has agreed to further her/his professionalism in both the business arena and the collegial atmosphere of the concierge and errand association. 

Certified Concierge Specialist may use the designation in their business to indicate a level of professionalism conferred upon them be the ICLMA governing body. 

We encourage all members, from your first day as an ICLMA member, to aspire to become a Certified Concierge Specialist.  Our association and indeed, our profession as a whole, must have a strong voice in making certain our profession upholds the highest ethical standards and behaviors.