Welcome to ICLMA's event page!

Please check back often as we're adding some great webinars and networking events.


I thoroughly enjoyed your "Fee Setting" Webinar, even as a Triangle International Master's Academy Graduate, I make certain to follow up with my continuing education. There is always something new and innovative in the industry and keeping in the loop with you is paramount to new idea's and creating a competitive edge. What I already knew, I looked at with fresh eyes and it motivated me to reinforce a current plan of action. I especially love that these events are offered at such a value based price so doing them is without question part of my business plan.  I look forward to honing my craft with all the education I can find and with your Webinars it makes my search rewarding and complete. Thank you ~

Jody Yetti, Jody's Travel & Concierge


Upcoming events

    • 14 Jun 2013
    • 12:00 PM - 1:30 PM
    • Eastern

    How to Set Up your Service Vendor Network

    A Webinar with

    Katharine Giovanni, CCS and Jackie Farley, CCS

    shutterstock_4950313.jpg
    Join Katharine and Jackie in an information-packed seminar that will talk about everything you ever wanted to know about setting up your service vendor network.

     

    In this webinar, Katharine will talk about…

    • Where to find your vendors
    • Interviews and background checks
    • How to earn valuable commissions
    • And More!
    • Q & A - If she has time, Katharine will open it up to questions on any topic.
    (ALL proceeds from this webinar go directly to ICLMA)

    For registration questions, please contact Mindy Oliver at admin@iclma.org.

    This webinar uses the software GoToMeeting. We'll email you a link to a website where you'll listen to Katharine talk while watching a PowerPoint presentation.

    The webinar will be recorded and available to registered attendees ONLY.

    If you can't attend, purchase the webinar anyways so that we can send you the recording.


    When you register, Mindy will email you the link where you will receive the login information. Please make sure that when you call, you type in that 2 digit audio code into your phone. Otherwise, Katharine won't be able to hear you and you won't be able to participate live. 

    To find out the time in your city, here's a link to the world clock: http://www.timeanddate.com
    • 12 Jul 2013
    • 12:00 PM - 1:30 PM
    • Eastern

    How to write an effective business proposal

    A Webinar with

    Leslie Spoor, CCS


    When you’re asked for a proposal, do you find yourself staring at a blank page, overcome with writer’s block?  Do you worry about making a bad impression or that you’ll lose an opportunity because you don’t know how to write a proper proposal?  We understand.  Proposals can be intimidating but they don’t have to be.  Sign up for this informative webinar to learn about the key components of a winning proposal.  We’ll show you how to write a professional proposal that will set you apart from other companies and one that will help instill a sense of confidence and credibility for your service offerings. 

    Leslie Spoor has written hundreds of successful proposals –  some for multi-million dollar projects for the government and many others for her concierge company.  Sign up for this webinar today!


    (ALL proceeds from this webinar go directly to ICLMA)

    For registration questions, please contact Mindy Oliver at admin@iclma.org.

    This webinar uses the software GoToMeeting. We'll email you a link to a website where you'll listen to the presentation while watching a PowerPoint presentation.

    The webinar will be recorded and available to registered attendees ONLY.

    If you can't attend, purchase the webinar anyways so that we can send you the recording.


    When you register, Mindy will email you the link where you will receive the login information. Please make sure that when you call, you type in that 2 digit audio code into your phone. Otherwise, we won't be able to hear you and you won't be able to participate live. 

    To find out the time in your city, here's a link to the world clock: http://www.timeanddate.com
    • 09 Aug 2013
    • 12:00 PM - 1:00 PM
    • Eastern
    shutterstock_4950313.jpg

    How to Set Your Fees 

    A Webinar with

    Katharine Giovanni, CCS



    Join Katharine, ICLMA Founder, award-winning author and the world’s leading concierge trainer and consultant, in an information-packed seminar that will talk about everything you ever wanted to know about setting your fees in the concierge industry. In this webinar, Katharine will talk about…

    • Who are you marketing to? 
    • Learn about the different types of concierge companies … from Individual to corporate to lobby.
    • How to set your fees
    • How to Charge a Corporation or Lobby Concierge
    • How is the client going to pay for the services?
    • The different services that you can offer
    • Q & A
    (ALL proceeds from this webinar go directly to ICLMA)

    The webinar will be recorded and available to registered attendees ONLY.

    If you can't attend, purchase the webinar anyways so that we can send you the recording.


    For registration questions, please contact Mindy Oliver at admin@iclma.org.

    This webinar uses the software GoToMeeting. Basically, we'll email you a link to a website where you'll listen to Katharine talk while watching a PowerPoint presentation.

    When you register, Mindy will email you the link where you will receive the login information. Please make sure that when you call, you type in that 2 digit audio code into your phone. Otherwise, Katharine won't be able to hear you and you won't be able to participate live. 

    To find out the time in your city, here's a link to the world clock: http://www.timeanddate.com
 
                                                                                                   
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