If you are looking to start a concierge business without spending any money, or you are a college student writing a paper, or you are gathering information to write a business plan, below are some resources that are free that should help.
However, please remember that you need to invest your time, resources and money to start a business. Plus, to get information takes other people’s time. An investment in your future business will not only make you want to succeed, but it will drive you to succeed. So if you try and start your business without spending any money, we've seen many people who have gotten back exactly what they put into it… no money and tons of stress from making mistakes. There are many people who can and will help you, including us, but remember they are working, and as you know time is extremely valuable these days.
That being said, we suggest that you do your research using the free resources below, or purchase a book on the industry to help you get started. You will also need liability insurance and contracts. You need to protect yourself … do it right the first time so you have no regrets later!
Even more important is this ... no contracts, free or otherwise, that you find on the internet are designed to use and go. You MUST take it to your own lawyer prior to use to make sure that all your state/country laws are included in the contract! Please please please don't use a contract without your lawyer reading it first.
Katharine Giovanni, ICLMA's Founder, has a very reasonably priced ebook that will get you started ... available on her website or Amazon ... The Concierge Manual
Here's a FREE class that Katharine offers on her website (www.triangleconcierge.com) ... it's a great piece about the history of the independent concierge industry and offers a discussion on the many concierge niche's found around the world.
52 Ways Ways to Use a Concierge, by Katharine C. Giovanni, CCS - 52 Ways to use a Concierge
ABC’s Good Morning America
How to Work From Home, Check Out Five Ways to Make Money From Home, By Tory Johnson
(Katharine was instrumental in assisting Ms. Johnson in understanding the industry and finding concierge for her to interview.)
The Help: Concierge Services Get Hyper-Personal, by Katie Bindley, Huffington Post
In Pictures, Seven Easy To Start Businesses by Maureen Farrell
How to be a Personal Concierge: Entrepreneur magazine, author unknown
Make every client feel like the most important person in the world with a personal concierge service.
Are You Overwhelmed Caring for Someone Else? Call Your Concierge. Assistance with home repairs, buying groceries
The Washington Post
When You Need Another You by Annie Gowen
How To Find The Right Service For The Right Price by Julie M. Makinen
Calling In Extra Assistance by Beth Kwon
The Independent – London
Recruitment: Got a problem? Call a concierge… By Emma Jane Jones
Employee Benefit Advisor
It’s all in the delivery, by Bruce Shutan
The Real Cost of Overtime Is Higher Than You Think, by Jennifer Leigh Parker - http://www.cnbc.com/id/46253669
8 Holiday Time-Savers -Shop When Others Don’t - http://www.realsimple.com/holidays-entertaining/holidays/holiday-time-00100000071751/page3.html
Hospitality: Where everything is possible By Zack Brophy http://executive-magazine.com/getarticle.php?article=14440
Here are some great places for more FREE info!
Don't forget that ICLMA offers a student membership!